Ops Support Admin
- Total activity 40
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 22
Articles
Recent activity by Ops Support Admin-
What are the recommended browser and resolution for SKILLETO?
Recommended best viewed using the latest versions of Chrome. Recommended resolution is: 1920 x 1080
-
What is SKILLETO?
Skilleto is a cloud-based Training Management System to support training providers in the Training and Adult Education (TAE) sector. Developed together with our partner SkillsFuture Singapore (SSG)...
-
What is defined as a Skilleto Transaction?
A chargeable transaction is defined as a single trainee enrollment within a completed course run. Transactions are chargeable upon completion of the course run within which the trainee enrollment i...
-
How will SKILLETO bill Training Providers?
SKILLETO will bill Training Providers for the transactions incurred on a monthly basis. For the exact invoicing process, please refer to the signed copy of the General Terms.
-
How do I change my existing price plan?
Training Providers can switch to a higher tier plan by informing sales@skilleto.sg and will be charged at the new transaction rate once the switch has been approved. However, Training Providers wil...
-
How does SKILLETO ensure that my data is secured?
There is a separation of a database for sensitive and non-sensitive data in SKILLETO. All data are encrypted at rest and in transit.
-
What are the operating hours of SKILLETO?
SKILLETO is a cloud-based solution that can be accessed anytime, anywhere.
-
What are the modes of access to SKILLETO?
SKILLETO is a cloud-based solution which can be accessed anytime and anywhere, through any web-enabled devices.
-
What are the operating hours for SKILLETO's Zendesk Support?
SKILLETO's zendesk will be available 24/7 to log your case if there are any issues. Our team will attend to your case during office hours from Monday to Friday, 8.30 am to 6 pm.
-
Will SKILLETO collect course fees on behalf of Training Providers?
No, SKILLETO will not be collecting any course fees on behalf of Training Providers. SKILLETO will only facilitate the enrolment process, but course fees will be collected directly by Training Prov...